Warranty Information — Leetam Appliances

Last updated: May 2026

Warranty & Service Terms

LeeTam Appliances & Servicing Ltd. provides a 60-day warranty covering the labour performed and the parts installed by LeeTam Appliances & Servicing Ltd. The warranty period begins on the date the applicable service is completed.

This warranty does not cover parts that were not supplied and installed by LeeTam Appliances & Servicing Ltd., misuse, accidental damage, or issues unrelated to the original service.

Inspection fees and transportation fees are non-refundable once the inspection or transportation service has been completed, regardless of whether additional repairs are authorized or performed.

Terms and conditions apply.

Our Warranty Promise

Every part we sell is genuine (OEM) or an authorized equivalent. As such, all parts carry the standard warranty offered by their manufacturer — typically 30 days to 12 months depending on the part type and brand.

What's Covered

Manufacturing defects: Parts that fail due to a manufacturing defect during the warranty period
Premature failure: Parts that fail under normal use significantly before expected lifespan
Dead-on-arrival (DOA): Parts that don't work out of the box when properly installed

What's Not Covered

Damage from improper installation (e.g. forcing the part, wrong wiring, no surge protection)
Damage from misuse or abuse
Wear from normal use after warranty period
Damage from power surges (use a surge protector!)
Cosmetic wear that doesn't affect function

How to Make a Warranty Claim

Document the issue. Take clear photos or video of the problem.
Contact us via WhatsApp or email adminleetamappliances@gmail.com with your order number and the documentation.
We'll review and confirm whether it's covered. Most claims are processed within 3–5 business days.
Resolution: Approved claims result in a free replacement part (most common) or a refund.

Professional Installation Recommended

For complex parts (compressors, control boards, gas valves), we strongly recommend professional installation. Self-installation is fine for simpler parts (door seals, water filters, knobs) — but if you're unsure, hire a technician. Damage from improper installation voids the warranty.

Questions?

Email adminleetamappliances@gmail.com or WhatsApp us.